Data Privacy

IN A NUTSHELL

This data privacy statement serves to clarify the type, scope and purpose of all personal data we are processing in relation to our programs, through our website and our connected social media accounts.

  • We process data in line with national and international data protection laws, especially the European General Data Protection Regulation (GDPR). 

  • We take all reasonable technical and organisational measures to protect third parties from accessing your data without your consent.

  • We regularly revise and delete data that is no longer needed, latest every two (2) years.

  • We handle your personal data with care and respect, and only process the bare minimum of data to be able to continue offering you our services. 

CONTACT

For any queries and more information, contact our data protection in-charge

Ms. Kerstin Graebner

Email:   contact (@) kerstin-graebner.de

YOUR RIGHTS

Contact us anytime to find out if and what personal data of yours we are processing. You can ask us anytime to complete, correct or delete any personal data of yours. 

TYPE OF DATA PROCESSED

1. CONTACT FORM & EMAIL

We keep a record of your message, name and email address for two (2) years to be able to provide the requested information and service. 

2. COOKIES & LOGFILES

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

3. PROVISION OF SERVICES

Any personal data shared with us in our contact and registration forms is required for us to fulfill our services as determined in our contract. Any information marked as "required" in our online forms is needed for us to fulfill the contract between us.

4. ADMINISTRATION & ACCOUNTING

We keep records of your data as it relates to purchases of our products and services within the scope and time lines stipulated in national and international law. We share selected data with our chartered accountants as required for the continuity of our activities. 

5. NEWSLETTER

By subscribing to our newsletter you are agreeing to the following processes:

Provider

The Home Within newsletter is powered by Substack. Before subscribing, review Substack’s Privacy Policy.

Content & Frequency

Our newsletter is scheduled to be sent approx. once a month with information about us and our past, ongoing and upcoming programs. The newsletter may contain links to blog articles on our website, and to other recommended media. 

Double-opt-in

We use a double-opt-in process to record your interest in joining our newsletter. After submitting your information, you will receive an email asking you to confirm your interest in being added to the list. This prevents misuse and spamming. We save the registration and confirmation date and time as well as the IP address.

Personal Data

We request your name and email address for adding you to our mailing list. This makes sure that we can personally address you.

Opt-Out / Unsubscribing

You can unsubscribe or opt-out of our newsletter at any point. Each newsletter contains a link that allows you to unsubscribe. We may retain your data for up to three (3) years unless you individually request us to delete all data.

Newsletter Tracking

To determine the performance of newsletters, we track the IP address, time of access, opening time and frequency, as well as link clicks. This information is not used to observe individual user behaviour, but helps us design and create content that is relevant and valuable.

6. SOCIAL MEDIA PRESENCE

We are maintaining accounts on different social media platforms to share our programs and communicate with users. If you are interacting with us on social media, the terms and conditions and data privacy statements of each individual social media platform apply. We maintain records of social media transactions (messages and comments) for communication purposes. 

7. SCHEDULING APPOINTMENTS

To schedule appointments, we are using the calendaring services of US-based Acuity Scheduling, Inc. (“Acuity”) c/o Registered Agents Inc., 90 State Street, STE 700 Office 40 Albany, New York 12207, USA. The data processed by Acuity includes name, email address, phone number and time and location of the booked appointment.

We have entered into a Data Processing Agreement with Acuity Scheduling in which Acuity Scheduling confirms to protect our users' data safe and not hand it over to third parties. You can access Acuity Scheduling's data privacy statement at https://acuityscheduling.com/privacy.php.

8. EMBEDDED THIRD PARTY SERVICES AND CONTENT

Our website makes limited use of third party services and content in our justified interest. This may lead to third party services tracking the IP address, setting cookies and processing anonymous data, such as browser and operating system, date and time of access, pages visited and referring URLs. 

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you’re viewing on it

  • Your IP address

YouTube

We may embed videos of “YouTube” by US-based Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. You can access the data privacy statement at https://www.google.com/policies/privacy/ and opt-out at https://adssettings.google.com/authenticated.

Google Maps

We may embed maps of “Google Maps” by US-based Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. You can access the data privacy statement at https://www.google.com/policies/privacy/ and opt-out at https://adssettings.google.com/authenticated.

Instagram

We may embed content of Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If users are members of the platform, Instagram can connect user behaviour with their respective accounts. You can access Instagram's data privacy statement at http://instagram.com/about/legal/privacy/.

CHANGES TO DATA PRIVACY STATEMENT

We reserve the right to make changes to our Data Privacy Statement anytime as it relates to data processed by third party services. Core parts of the Data Privacy Statement as stipulated by national and international law can only be altered with users' consent. 

We request users to stay informed about our data privacy policy by regularly referring to the Data Privacy Statement.